Third Party Administrators
(TPA's)

Third party administrators (also known as TPAs or health benefit plan administrators) fill a critical role in managing self-funded health plans for small and mid-size companies. Traditionally, third party administrators have provided a menu of services ranging from initial enrollment and eligibility management to claims administration. Their emphasis has been on efficiency and cost-effectiveness as they have supplemented the HR and administrative resources of clients.

Standard service areas covered by third party administrators include:

• Initial enrollment.
• Eligibility management.
• Claims administration.
• Claims issue resolution.
• Stop-loss insurance negotiation and administration.
• PPO management.
• Provider discount negotiations.

Broadened Focus of Third Party Administrators

Today, the focus of third party administrators has broadened. As double-digit health benefit cost increases have become the norm, small and mid-size companies are demanding higher-level services from their third party administrators. Among these companies' highest priorities is developing cost control strategies. Meeting this demand calls for a new class of third party administrators. At the top of this class is IMA.

IMA: A Leader among Third Party Administrators

IMA is a leader among third party administrators. Its services have increased in response to market demands — and so has the expertise of IMA consultants. IMA consultants excel at designing customized health plans — including consumer driven health plans — with sophisticated strategies to control rising costs and increase the value employees perceive in their health plans. Through consultation with IMA, your company may uncover cost-saving opportunities that have been overlooked.

Expanded Services of Third Party Administrators

IMA excels in providing enhanced services to help businesses achieve their human resource and financial objectives. Services include:

• Plan design and management.
• Participant and client Internet sites.
• Enhanced management reporting.
• Aggressive negotiation of stop-loss insurance terms.
• Case management.
• Pharmacy benefit management.
• COBRA administration.